![]() The instructions to cofigure a SMS & WhatsApp bot with Twilio can be found here. Approve Twilio to message on your behalf in the Facebook Business Manager console.įor updates on the status of your WhatsApp Access request as per above you can email or you have a mobile number assigned to your WhatsApp/ Facebook Business ID, creating a bot in Flow XO via Twilio is just as if you create an SMS bot selecting this option:.Submit a WhatsApp Business profile request and your Message Templates in the Twilio console.Request access to enable your Twilio numbers for WhatsApp here.At a high level, you will need to follow these steps: Once you have the above information, you should enable your Twilio number for WhatsApp, as per this guide. Also note that although there is currently no limitation as to how many numbers a business can have on WhatsApp, the numbers are tied to the underlying WhatsApp Business Partner, in this case Twilio.If you need to, you can use a Twillio workflow or a Flow XO flow to forward texts to an actual handset so you can complete the registration. Note that you may need to ensure that you can receive SMS messages during the application process.A mobile number provided by Twilio, to use with WhatsApp.If you do not already have a Facebook Business Manager account, follow the instructions here to create one. A Twilio account, you can register here.In order to create a WhatsApp bot with Twilio, you will need the following: If these are important for your business, we recommend you consider creating a WhatsApp bot with Wati instead, which does support interactive elements. The Twilio WhatsApp support is good, however it currently doesn't support sending Template messages with interactive elements. The Flow XO WhatsApp integration with Twilio works over their SMS messaging API, so you can host your Flow XO bots on WhatsApp simply by selecting a WhatsApp enabled phone number when configuring your Twilio integration. ![]() For more details, please see our article for How Twilio Billing Works.Configuring a WhatsApp account with Twilio When you upgrade to a paid account, we’ll deduct the cost for your MRCs and pay-as-you go usage, until your account balance hits zero. Monthly account charges can be seen by logging into your account and visiting Twilio Account Billing For full details, please reach out to your Account Manager. Please visit the product-specific pricing site for volume pricing examples. Twilio offers volume pricing discounts for most of our products. For full details, see When Does Twilio Charge Taxes. Twilio collects taxes or early in the month for the prior month's usage. Twilio is required to collect taxes from customers in a number of jurisdictions around the world. For full details, please see our pricing site. Most other Twilio products and services are billed to your account balance on a per-use basis. For more details, please reach out to your Account Manager. Twilio Studio Enterprise: The Twilio Studio Enterprise plan offers additional user controls, and unlimited executions. For full details, please see the pricing information at the bottom of our Interconnect landing page. ![]() Obtaining a full list of Twilio's SMS and MMS pricing. Twilio Interconnect: Private connections through Twilio Interconnect have a monthly fee that can vary based on the service type and connection speed. Are there additional costs for an SMS-enabled Twilio number Volume pricing for Twilio SMS messages. For full details, please see our Enterprise Plans landing page. ![]() Twilio Enterprise Plans: Twilio Enterprise Plans provide additional security controls, flexible billing and invoicing options, and more. For full details, please see our Support Plans landing page. Twilio Support Plans: Twilio provides free email support, but we also offer upgraded support plans with guaranteed response times and phone support. For details on the default account limitations, please see Sending and Receiving Limitations on Calls and SMS Messages. For full details, please see How Much Does a Short Code Cost?Ĭalls Per Second (CPS) and Short Code throughput increases: Outbound Call and Short Code SMS throughput increases are available for a monthly fee. These charges can vary based on the country of origin, if Twilio operates your number, or random vs. Twilio Short Codes: Twilio Short Codes for SMS have a monthly charge that is billed quarterly. For full details, please see How much does a phone number cost. These charges may vary based on the phone number type, capabilities, and country of origin. Twilio Phone Numbers: Each Twilio phone number you purchase has a monthly charge attached. Twilio bills an MRC for the following products: ![]() MRCs are charges that are billed to your account balance at regular monthly intervals. Twilio’s standard pricing falls into two categories: Monthly Recurring Charges (MRCs), and Pay-as-you-go usage charges. ![]()
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